Question description:
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Problem with content in a file - want to recover as much as possible If you trust workbook click yes
clicked Yes Cant find my file.
Using Excel 2016
Solved by C. J. in 40 mins
This is the chat thread from the real Excelchat help session. It contains no private user
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Excelchat Expert
20/07/2018 - 08:14
Hello there, welcome to Got It Pro.
Excelchat Expert
20/07/2018 - 08:14
Hope you are having a good day.
User
20/07/2018 - 08:14
Installed Microsoft Excel 2016 - had issues with spreadsheet since then
Excelchat Expert
20/07/2018 - 08:15
Could you please tell me what went wrong?
User
20/07/2018 - 08:16
Can't open an excel spreadsheet due to problems with content - wants to know if trusted file then click Yes Then it can't find the file. This has happen since I change computers and went with Excel 2016
User
20/07/2018 - 08:17
I was just in the file yesterday and everything was fine
Excelchat Expert
20/07/2018 - 08:17
Okay, this happens for a few reasons.
Excelchat Expert
20/07/2018 - 08:18
One of the most common reasons are the file being created in an earlier version of Excel
User
20/07/2018 - 08:18
and the fix for that
Excelchat Expert
20/07/2018 - 08:18
To recover the file, try File > Open > Scroll down to the bottom
Excelchat Expert
20/07/2018 - 08:19
Click on "Recover Unsaved Workbook"
Excelchat Expert
20/07/2018 - 08:19
There is no actual fix for the version issues.
Excelchat Expert
20/07/2018 - 08:19
It's best to reproduce the files in 2016 if possible.
Excelchat Expert
20/07/2018 - 08:20
Does recover unsaved workbooks help?
User
20/07/2018 - 08:20
where is recover unsaved workbook
Excelchat Expert
20/07/2018 - 08:20
Scroll down to the bottom after clicking open
User
20/07/2018 - 08:21
after opening that file
Excelchat Expert
20/07/2018 - 08:22
After opening Excel
Excelchat Expert
20/07/2018 - 08:22
Go to File > Open > scroll to bottom and click recover unsaved workbooks.
Excelchat Expert
20/07/2018 - 08:23
[Uploaded an Excel file]
User
20/07/2018 - 08:23
So I am going to have to recover it every time
Excelchat Expert
20/07/2018 - 08:24
Nope, just once.
Excelchat Expert
20/07/2018 - 08:24
Did it help?
User
20/07/2018 - 08:25
Yes I got it opened, this file is copied and pasted to the next month file then new numbers added/changed
Excelchat Expert
20/07/2018 - 08:26
I suggest you reproduce it from scratch. That is the best option.
User
20/07/2018 - 08:26
Right now the file is read only repaired so I will have to save it again and see if I can open it again
Excelchat Expert
20/07/2018 - 08:26
Alright.
User
20/07/2018 - 08:26
I can't reproduce this file again
Excelchat Expert
20/07/2018 - 08:27
Okay.
User
20/07/2018 - 08:28
I can 't save it due to read only access so that doesn't help
User
20/07/2018 - 08:28
now it saved
Excelchat Expert
20/07/2018 - 08:28
Okay.
Excelchat Expert
20/07/2018 - 08:29
And does it open?
User
20/07/2018 - 08:29
It opened back up
Excelchat Expert
20/07/2018 - 08:30
Well, did you have a window pop up saying about it was saved in a previous version?
User
20/07/2018 - 08:31
no it don't do a pop up
Excelchat Expert
20/07/2018 - 08:32
Well, I guess than the issues will remain. If the file doesn't have a lot of formulas, you might try to copy the content to a new file created in Excel 2016.
Excelchat Expert
20/07/2018 - 08:32
These compatibility issues are there for a long time. No fixes for these.
User
20/07/2018 - 08:33
This is a 8 tab spreadsheet. with tons of formulas for a borrowing base. Only solution is get rid of Office 2016
Excelchat Expert
20/07/2018 - 08:34
That is another option. If you have no problems downgrading, that's a great option.
User
20/07/2018 - 08:35
I will see if it holds the file. Normally I can get in and do things today but then tomorrow it opens blank,
Excelchat Expert
20/07/2018 - 08:36
As I said, these compatibility issues remain every time a new version is released.
Excelchat Expert
20/07/2018 - 08:36
It's best to reproduce, but if you are okay with the previous version. Then do downgrade.
User
20/07/2018 - 08:37
Guess new version are worth much it they can't update old spreadsheet. Not vary many people have office 16 lol
Excelchat Expert
20/07/2018 - 08:38
Yes.
Excelchat Expert
20/07/2018 - 08:38
Do you have any more queries?
User
20/07/2018 - 08:38
nope thank you,
Excelchat Expert
20/07/2018 - 08:38
You're welcome.
Excelchat Expert
20/07/2018 - 08:39
I apologize for the inconvenience.
Excelchat Expert
20/07/2018 - 08:39
Thanks for using Got It Pro. Please come back again with your Excel related queries.
Excelchat Expert
20/07/2018 - 08:39
Kindly end the session if your query is resolved.
Excelchat Expert
20/07/2018 - 08:39
Have a good day.
User
20/07/2018 - 08:40
You too!
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