To move beyond repetitive FAQs to higher levels of data-driven automation, you don’t have to do any of the heavy lifting. We created an easy to set up and manage SaaS platform for you.
Set up AI assistants that can be embedded into Analytics portals, CRM desks and Service Desks so when data and insights need to be pulled from a database it’s going to increase productivity dramatically.
Improve deflection rates and lower costs by automating not just repetitive tasks but complex tasks as well. Only sensitive tasks should require agent assistance.
The most sophisticated NLU model trained by Google on all of Wikipedia content is used, so you will always be up to date as more web content is added to train our NLU Model.
Other self-learning approaches apply to FAQs and simple text phrases. Our Self-Managing approach updates AI models as new types of data are brought into the conversation.
Cloud based AI models work seamlessly with on-premise or Vitural Private Cloud databases so data never leaves the “premise”.