I have a spreadsheet of Incident tickets with opened dates from all of 2018. I need to break down the tickets so that I can break it down into days of the week (Monday,tuesday,wednesday, etc) and then the average number of tickets opened for each hour of that day for the whole year (example - for monday 1am - 2 am - average = 4 tickets). I tried pivot tables but I can't format the days of the week correctly to show as monday, tuesday, etc.
Solved by B. H. in 19 mins