Our customers are able to deploy a virtual agent assistant to retrieve critical data such as the status of orders or invoices from enterprise databases. As the Adaptive Self-Learning solution gets to over 95% accuracy, they can extend our solution to be a fully automated self-service Virtual Agent.
We go beyond FAQs and simple Knowledge bases. We can seamlessly merge information inside tickets with information inside back-end databases and automate your service flow. No need for employees to waste time going to multiple screens and collect relevant information in an error-prone process.
Analytics queries are always in a “backlog” mode for business users. Whether it’s internal requests or customer requests to pull out analytics information, our product acts as a Virtual Analyst and delivers historical and predictive results instantly.
Within a week or two you can transform your operation with the help of an IT analyst or got-it.ai
You can add Conversational AI to your ticketing system in one day
Create a Slackbot, or web app or add Conversational AI to add Q&A to any database